At PlayHardLookDope we pride ourselves on providing authentic Gemstones, Crystals, and, Tektites (Moldavite). We also pride ourselves on our outstanding customer service. While we do offer a standard refund & exchange policy on all of our items we are unable to carry this over for the following products.

Moldavite, Malachite, Shungite, Azurite, and, Raw Kunzite.

The Gemstones & Tektites listed above meet our company's requirements to exclude them from our standard refund & exchange policy due to their exceptional quality, maintenance requirements in order to be re sold.

We thank you for your understanding.