We greeted you with a 'Hello' and welcomed you as we do with every customer. You felt comfortable enough to work one-on one with the designer to pick out a couple pieces you liked, we walked around the store with you to be of service which we'd like to add you took full advantage of. You made a purchase 10 minutes before we were closing this past Saturday. You purchased a ring for which we worked with you to get your size. You also purchased a skull cuff. The very next day!!! You felt welcomed enough to exchange both items which we did for you as per our policy. On your visit back there were no events of profiling we saw you walk in and walk up to the counter. We then proceeded to help you with your exchange. This was a cordial and uneventful transaction that took place. We do not condone profiling in any way that harms our customers. We also do not condone customers making these harmful claims, especially while we do the utmost to ensure your satisfaction in-person. As a small business these claims without thought or empathy are extremely harmful, and again, from what we experienced you left satisfied. We are sorry you felt you were profiled. That is not our business practice.